Encryption Error when Connecting to Impala

[mcmum01]

A couple of weeks ago I was able to connect to Impala through Power BI. Recently, I have been getting an error stating:

Like many other posts have suggested, I unchecked the "Encrypt connections" box:

I have deleted credentials, re-added them, cleared permissions and re-added, but I am still getting that pesky error. I have tried to some searching of other posts and they have all suggested to uncheck the box. That is not working.

Any ideas? I feel like I am at a loss right now.

[v-jingzhang]

Hi @mcmum01 

Have you tried clicking OK on the Encryption Support dialogue? It is a confirmation message that confirms with you to use an unencrypted connection. Click OK and it will continue to connect to the data source. Have a try!

Kindly let me know if this helps.

Community Support Team _ Jing Zhang
If this post helps, please consider Accept it as the solution to help other members find it.

[mcmum01]

I did do that. The second screenshot shows the "Encryption Connections" box unchecked.

[v-jingzhang]

What is the behavior after that? Is there any error message?

[mcmum01]

I get the same "encryption support" error when I refresh the data.

[amitchandak]

@mcmum01 , check and log issue at -https://community.powerbi.com/t5/Issues/idb-p/Issues

[mcmum01]

I did log the issue there and someone pointed me to a post that wasn't relevant. Here is my post:

https://community.powerbi.com/t5/Issues/Encryption-Error-when-Connecting-to-Impala/idi-p/1573853#com...