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Anonymous
Not applicable

Difference in values of visuals compared to the data in Powerbi Desktop

Hi, I have got some KPI data shown in my report, the calculation is showing up correctly in Powerbi Desktop but the one in the browser is incorrect. I have attached both the snapshot, please refer the Apirl month for reference. It is actually supposed to show the value displayed in the data card as the current Quarter is same as April 2020 data

 

Snapshot from Powerbi Desktop showing that the data values are accurate

snip_kpi_desktop.PNG

 

The below snip is from the browser, which is showing incorrectly. (It is supposed to show the same value as above graph

 

snip_kpi.PNG

 

If I delete all the visual graphs and recreate, it shows accurately for couple of days and then it starts to error out. 

I have recreate these visuals some 3-4 times; Not sure what is going wrong?

 

@amitchandak

2 REPLIES 2
v-lili6-msft
Community Support
Community Support

hi  @Anonymous 

It seems that you do not refresh the dataset.

could you try to refresh the dataset and then have a refresh the report and compare them again.

https://docs.microsoft.com/en-us/power-bi/refresh-data

https://docs.microsoft.com/en-us/power-bi/refresh-scheduled-refresh

 

Regards,

Lin

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Greg_Deckler
Super User
Super User

Is something not refreshing?

 

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".


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