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Quality
New Member

Did not receive a verification code for new registration

I did the following: 

 

1. Checked for typo

2. Checked spam/junk

3. Retried after a day and two

4. Contacted my mailbox provider and verified that there is no blacklisting in my settings.

 

Support team, can you help me regsiter this email id to purchase a subscription for PowerBi ?

1 ACCEPTED SOLUTION
Anonymous
Not applicable

Hi @Quality ,

Sometimes, email rules or filters might inadvertently redirect important emails away from your inbox. Please review any set rules or filters to ensure emails from `no reply@microsoft.com` are not being redirected or deleted.

If you're attempting to register from a corporate network, there might be additional firewalls or security settings that could block or filter the verification email.

I also think  If possible, try using an alternative email address for registration. 

You can look at this two documents: Sign up or purchase the Power BI service as an individual - Power BI | Microsoft Learn and Email subscriptions for reports and dashboards in the Power BI service - Power BI | Microsoft Learn

 

 

 

Best Regards

Yilong Zhou

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
Quality
New Member

I checked everything again nothing worked, I'm trying to contact the email provider to try a solution

Anonymous
Not applicable

Hi @Quality ,

Sometimes, email rules or filters might inadvertently redirect important emails away from your inbox. Please review any set rules or filters to ensure emails from `no reply@microsoft.com` are not being redirected or deleted.

If you're attempting to register from a corporate network, there might be additional firewalls or security settings that could block or filter the verification email.

I also think  If possible, try using an alternative email address for registration. 

You can look at this two documents: Sign up or purchase the Power BI service as an individual - Power BI | Microsoft Learn and Email subscriptions for reports and dashboards in the Power BI service - Power BI | Microsoft Learn

 

 

 

Best Regards

Yilong Zhou

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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