Forum Discussion

Bhartman30's avatar
Bhartman30
Advocate II
10 years ago
Solved

Desktop Freezes when Exporting Data

Community -   As a heads up, my desktop version crashes when I try using the export feature within the desktop. It prevents any saving ability so be wary of using this in the desktop.   Hopefully...
  • KGrice's avatar
    KGrice
    10 years ago

    Is this happening for every visual where you attempt to export data, or just one in particular? I tried exporting from a variety of visuals and datasets, and haven't been able to recreate. I'm on the latest version, 2.37.4464.461 64-bit (July, 2016). Are you on a different version?

Bhartman30's avatar
Bhartman30
Advocate II
10 years ago

pqian

By export, I mean clicking on a visual, clicking on the 3 dots, and then using the export feature. I get the unexpected error, and then it freezes on the "working on it..." screen. It reproduces this error any time I try using the export feature.

KGrice's avatar
KGrice
Memorable Member
10 years ago

Is this happening for every visual where you attempt to export data, or just one in particular? I tried exporting from a variety of visuals and datasets, and haven't been able to recreate. I'm on the latest version, 2.37.4464.461 64-bit (July, 2016). Are you on a different version?

  • Bhartman30's avatar
    Bhartman30
    Advocate II
    10 years ago

    Thanks KGrice

    I am on 2.37.4464.361 instead of 2.37.4464.461