Forum Discussion

Syndicate_Admin's avatar
Syndicate_Admin
Administrator
4 years ago

Delay in loading data model.

I'm having trouble loading any data model like excel or sql server. At the time of obtaining data I get a Load window where it indicates that it is "loading the data model" but it stays there for lon...
v-angzheng-msft's avatar
v-angzheng-msft
Community Support
4 years ago

Hi, Syndicate_Admin 

What is the connection mode of the model? Import?
Do you have a large model that prevents it from loading quickly?
If so, please reduce the model size or change the connection mode of the model.
If it is not, please try to restart the computer to reconnect to the model, or install the previous version of Power BI desktop to connect to the model. Try the above operation to make us more sure what went wrong.

 

If none of the above solves your problem, our suggestion would be to raise a Support Request with Microsoft, so we can perform a more in depth Troubleshooting to understand exactly what is going on with the issue you are currently facing.

If you have a Pro account it is free. Go to https://support.powerbi.com

Scroll down and click "CREATE SUPPORT TICKET".

 

 

Best Regards,
Community Support Team _ Zeon Zheng

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