Dektop top publishing online - Direct Query

[tmears]

Hi

I have a SQL server running on a VM in Azure and trying to direct query it via power BI but are unable to. Getting below error.

Couldn't load the data for this visual  Your data gateway (Power Bl — personal) is offline, but a data gateway is available.  Please try again later or contact support. If you contact support, please provide these details.  Error Code DMTS_NoGatewayWithAllDatasourcesToBindError  Server xxxxx.northeurope.cloudapp.azure.com  Correlation ID d8d1c97f-2eb6-3310-976f-839a6eb0097a  Database quotewerks  ConnectionType (FieldValueh  Activity ID c162aad3-537e-41b9-bb62-fOc01819b04a  Request ID 0044ec97-23c9-31bd-8fac-b7a6d80dOb2f  Time Thu Jan 19 2017 GMT+OOOO (GMT Standard Time)  Version 13.0.1700.1007  Cluster URI 

I can connect to the SQL database via Excel and PowerBI desktop. Also have the enterprise gateway installed on the SQL server, and the dataset configured within PowerBI but still unable to refresh the data.

ANy help would be great

[v-yuezhe-msft]

Hi @tmears,

Have you added the SQL Server data source under enterprise gateway following instructions in this article: https://powerbi.microsoft.com/en-us/documentation/powerbi-gateway-enterprise-manage-sql/ ?

Please make sure that the data source information you add under the gateway matches exactly what you configure in Power BI Desktop, in other words, the server name and database name should completely match between Power BI Desktop and the data source within the on-premises data gateway.

Thanks,
Lydia Zhang