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cwnash's avatar
cwnash
New Member
2 years ago

Data will not load in Power BI desktop visualizations when using a 5G internet connection

Greetings,

 

I have to use a 5G internet connection when working from home. When I open a pbix file, I get the error below for each visualization.

 

Couldn't load the data for this visual
A transport-level error has occurred when receiving results from the server. (provider: TCP Provider, error: 0 - The semaphore timeout period has expired.);The semaphore timeout period has expired. The exception was raised by the IDbCommand interface.

Slicers do load for date and other fields.

 

When I open the same pbix from a Wifi that is not 5G, the same pbix opens fine.

 

I use a VPN (in all cases) so I can connect to the SQL. Using Stroage Mode Mixed.

 

Power BI Version: 2.131.1203.0 64-bit (July 2024)

 

Any clues?

 

Need Help
Tips and Tricks

2 Replies

  • Sahir_Maharaj's avatar
    Sahir_Maharaj
    Super User
    2 years ago

    Hello cwnash,

     

    Power BI Desktop allows you to adjust the timeout settings for queries. Increasing these settings might help mitigate the issue:

    • Go to File > Options and settings > Options.
    • Under the Current File section, go to Data Load.
    • Increase the Maximum number of concurrent data source queries to a higher number.
    • Under Global > Data Load, you can also increase the Time-out setting.

    Hope this helps.

    • cwnash's avatar
      cwnash
      New Member
      2 years ago

      Thanks for the feedback.

      I set:

      Maximum number of simultaneous evaluations to 30

      Maximum memory used per simultaneous evaluation to 482

       

      I also cleared cache. 

       

      I still get the error “Couldn’t load data for the visualization”