Data in Visual Missing After Publishing

[Gloria01]

My visuals display fine in desktop version but after publishing the data doesn't display. Has anyone encountered and resolved this? Online, it will just display empty, like this. It seems to exlusively happen with line and bar graphs - never tables. Thanks in advance!

[Gloria01]

Thanks for the reply. I updated my power bi desktop just in case. I'm getting this error when looking at the dataset. I imagine that might be the issue? Because the data loads fine on my local desktop file but once uploaded some graphs don't show data. 

However, the connection to the dataset in the gateway seems fine. 

[Anonymous]

Hi @Gloria01 ,

Can you try to download the pbix file from Service? Then open it on the Desktop, check if this problem will happen again.

Will this happen with a different browser? Clear your browser cache and try logging in again.

If it still errors, please provide your pbix file without privacy information for me to test.

Best Regards
Community Support Team _ Polly

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

Hi @Gloria01 ,

I cannot reproduced you issue. 

My desktop version:2.106.582.0 64-bit (June 2022)

Service version:13.0.18666.32

What is your data source? What is your connection mode? Please provide more details.

I uploaded the pbix file, please try publishing  it to the service and see if this error occurs.

I have also found a similar post, please refer to it to see if it helps you.

Data missing when connecting to published data set 

• change when I had the data refresh

If it still doesnot help, please provide more details.

Best Regards
Community Support Team _ Polly

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.