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v0ncent's avatar
v0ncent
Regular Visitor
1 year ago

Data Connector only working locally

I curruently have a powerBI connector that works locally, but when trying on other devices it runs into authenticattion errors.  Is there any ideas on how to fix this ?
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FarhanJeelani's avatar
FarhanJeelani
Icon for Super User rankSuper User
1 year ago

It sounds like the authentication for your Power BI connector might be device-specific. Here are a few quick ideas:

 

1. Check Authentication Settings: Ensure the authentication method (OAuth, API key, etc.) is configured to work across devices. Sometimes connectors are set to use local credentials by default.

 

2. Clear Permissions: In Power BI, go to *Data source settings* and clear permissions for the connector, then reauthenticate on the other devices.

 

3. Network or Firewall Issues: Make sure there are no network restrictions on the other devices that might block authentication requests.

 

4. Shared Credentials or Service Accounts: If possible, set up shared credentials or a service account specifically for Power BI access, so it’s not tied to a single device.

If these don’t help, try checking the Power BI service logs for more specific error details.