Forum Discussion
Custom VIsuals not working
I'm having a problem loading any custom visual in the latest version of power bi desktop. When i click the ellipses to load in a custom visual, it says the visual has been loaded but it never shows up under visualizations. Only 1 that i've tried from the gallery has shown up. That is the SmartFilter. Others that i've tried are Strippets browser, Cluster Map, Network Navigator and others.
I also have reports written using the February update that have custom visuals. When opening the those reports the visuals don't show up in the editor and the sections of the report that have the visual are just blank. If i upload the report to the web portal the custom visuals show up fine.
Another thing i noticed is if you try to load the same visual it tells you it is already installed.
I tried this on 3 different computers. 2 of the computers were fresh installs of the latest version of power bi desktop, and also downloaded fresh copies of the visuals from the gallery.
Any thoughts on how to fix this?
It looks like there is an https communication going on when you load most of the custom visuals to visuals.azureedge.net. I bypassed that in our corporate proxy and it started working.
14 Replies
smbolster i can't replicate your issue as with july update version i can successfully import custom visuals. i tried one's you mentioned such as network navigator, strippets browser. maybe try contacting MS support.
I just connected to my home computer and downloaded the latest version to see if it was something on my domain. I was able to load the custom visuals. It's got me thinking that maybe something is getting blocked. Any clue if there is any http or https communications when a visual is loaded?
It looks like there is an https communication going on when you load most of the custom visuals to visuals.azureedge.net. I bypassed that in our corporate proxy and it started working.
