Custom Charts In Desktop

santhoshkj , Please log an issue with the developer (Chart Developer)

Thanks for Brininging this to notice Even We are facing this Issue. 

Thank you for bringing this to notice. I am also facing the same issue.

Thanks for raising up this issue .Even we are facing this issue

Thank you i am also facing this issue.

Hi Everyone, 

Even I was facing the same issue. Could anyone provide the fix and root cause of it. 
Attached my desktop screen image for reference. 

Thanks

Hi santhoshkj ,

Can you tell me the circumstances under which you have had this problem?

I've done a test myself and didn’t appear problem, this is my process:

I choose the “Get more visual”

And import one custom visual, it can appear well:

So I'm curious if there's anything I've missed in my process or that's inconsistent with yours?

And I'm also curious which visual you chose?

I should be able to help you better if you can tell me some of the steps in detail.

Best regards,

Community Support Team Selina zhu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

I am also facing the same issue. While import the custom visuals is fine, but after some time these visuals are dissapering.