Creating a visualization to show an Increase in productivity byt reducing error rate

[Anonymous]

Hello PowerBI Community,

I am new to analytics and powerbi and I have been tasked to show how I can increase agent productivity by reducing error rate. I have created a Trend analysis diagram to show a strong positive relationship between records per hour and cancels per hour. I also show a strong correlation between avoidable errors and records per hour.

My questions is how else can I show this in a different visualization so that I might be able to identify a problem or make a recommendation?

I have to relate back to improving productivity and my thinking is by reducing avoidable errors and cancels per hour, productivity can increase. I have other fields I am using in my analysis such as records per day, % error rate, and % avoidable errors. Any help would be greatly appreciated.

[v-gizhi-msft]

Hi,

You can try to use Line chart or column chart, and add some filter for further analysis.

Best Regards,

Giotto

[amitchandak]

@Anonymous , I need more details to suggest. But the first visual came to my mind is scatter chart

https://www.blue-granite.com/blog/simple-linear-regression-in-power-bi

https://radacad.com/storytelling-with-power-bi-scatter-chart

https://docs.microsoft.com/en-us/power-bi/visuals/power-bi-visualization-scatter

https://appsource.microsoft.com/en-us/product/power-bi-visuals/WA104382030?tab=Overview