Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Couldn't load model error

I have a workspace, with a report inside…

 

I clicked “update app”

 

And I have added the user here:

 

The user is unable to access the report, the user gets:

 

“Couldn’t load the model schema associated with this report. Make sure you have a connection to the server, and try again.”

 

 

Why is this happening? (why) Does the user need more access than the one above?

 

2 Replies

  • mwegener's avatar
    mwegener
    Most Valuable Professional

    Hi Anonymous ,

     

    if the DataSet of the report is stored in another workspace, you have to set the permission on the dataset separately. Check if Row Level Securtiy (RLS) has been defined on the DataSet.

     

     

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous ,

     

    Does the user have a Pro license?

     

    Best Regards,

    Jay