Forum Discussion
Copilot Narrative Visual in PowerBI
Hi Rohit_Singh_VC ,
At this time, report authors don’t have any control to check how the backend Copilot model is updated or to change how the Narrative visual behaves internally. The formatting style like paragraph format or structured tables,bullets is fully controlled by the Microsoft‑hosted Copilot service.
Sometimes, when Microsoft updates the service or adjusts model routing, the format may temporarily change on its own. That’s why the behavior sometimes goes back to normal even when you didn’t change anything in the report or prompt.You can try giving prompts that encourage structured output, but they cannot guarantee it every time. If this formatting issue starts happening again for many users, you can raise a support ticket with Microsoft Support so they can review this behavior from backend and assist you further.
If the issue continues, the support team will be able to investigate and guide you accordingly.
Please refer below link on how to raise a contact support or support ticket.
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn
Regards,
Community Support Team.
Hi and thanks for the information.
As it was working before, could you pls try to look into this to see if we can make to model to give structured output when the prompt says so, basically investigating the recent updates in the Model and making necessary adjustments/refinements to make it work, as earlier.
I have tried with simpler prompts. The current challenge is that the model results do not force the response to be formatted even after putting strict formatting instructions, which makes the results honestly like a big sintences of words put together in a paragraph and reduces readability. In turn reduces the usability of the visual as of now.
Hi Rohit_Singh_VC ,
At this time, report authors don’t have any control to check how the backend Copilot model is updated or to change how the Narrative visual behaves internally. The formatting style like paragraph format or structured tables,bullets is fully controlled by the Microsoft‑hosted Copilot service.
Sometimes, when Microsoft updates the service or adjusts model routing, the format may temporarily change on its own. That’s why the behavior sometimes goes back to normal even when you didn’t change anything in the report or prompt.
You can try giving prompts that encourage structured output, but they cannot guarantee it every time. If this formatting issue starts happening again for many users, you can raise a support ticket with Microsoft Support so they can review this behavior from backend and assist you further.
If the issue continues, the support team will be able to investigate and guide you accordingly.
Please refer below link on how to raise a contact support or support ticket.
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn
Regards,
Community Support Team.
Hi Rohit_Singh_VC,
Could you please confirm if the issue has been resolved after raising a support case? If a solution has been found, it would be greatly appreciated if you could share your insights with the community. This would be helpful for other members who may encounter similar issues.
Thank you for your understanding and assistance.