Forum Discussion
rusgesig
5 years agoHelper IV
Constant Freezing since 2021
The Desktop app is constantly freezing since 2021. Is this a version issue? I don't know what's happening anymore since the MS app store version and download version both are able to install a...
v-yingjl
5 years agoCommunity Support
Hi rusgesig ,
Not think it is a version issue, more like that the calculation in the report is complex or the report is too large to load. Open too many reports may also freeze.
Please refer these documents about optimizing models in power bi:
- Optimize a model for performance in Power BI
- Optimization guide for Power BI
- Power BI Performance Optimization Tips
If you think it is a version issue, you can consider the minimum requirements of power bi desktop:
- Windows 7 / Windows Server 2008 R2, or later
- .NET 4.6.2
- Internet Explorer 10 or later
- Memory (RAM): At least 1 GB available, 1.5 GB or more recommended.
- Display: At least 1440x900 or 1600x900 (16:9) required. Lower resolutions such as 1024x768 or 1280x800 aren't supported, as certain controls (such as closing the startup screen) display beyond those resolutions.
- Windows display settings: If you set your display settings to change the size of text, apps, and other items to more than 100%, you may not be able to see certain dialogs that you must interact with to continue using Power BI Desktop. If you encounter this issue, check your display settings in Windows by going to Settings > System > Display, and use the slider to return display settings to 100%.
- CPU: 1 gigahertz (GHz) 64-bit (x64) processor recommended.
In addtion, you can get previous version of power bi desktop from here: Previous monthly updates to Power BI Desktop
More earlier versions: Power BI previous versions
Best Regards,
Community Support Team _ Yingjie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.