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stateofazzie's avatar
stateofazzie
New Member
4 years ago
Solved

Conditonal Formatting Duration Help.

Hello I am having trouble getting the right condition format to highlight a color based off duration.    Idea is say for example if the talk time is greater than 15 minutes, it should highlight yel...
  • stateofazzie's avatar
    stateofazzie
    4 years ago

    Thanks for the response. I was able to do it  with

    = IF(([Average Handle time])>TIMEVALUE("00:15:00"),1,0) which made columns on the table and from there I was able to plot the colors using the built in formatting tool.