Community site functionality not working again

[AlB]

Hi all,

For the last couple of days I have been experiencing, yet again, issues in the community site, with a number of things not working. Amongst others:

1. Unresponsive Topic Options menu button

2. The three dots menu where a published post can be edited is not working

3. I get a pop-up window to complete a survey about the site continually

4. Preview feature not working (it never returns)

Clearing the cache doesn't change anything. 

Are you having similar issues? Know how to fix this?

Many thanks

[Anonymous]

HI @AlB,

Actually, I can't reproduce these on my side. I test on multiple web browsers but they all works.
BTW, Is there any system updates on your device recently? It may affect web browser.

Regards,
Xiaoxin Sheng

[Ashish_Mathur]

Hi,

It is working fine now - both on Chrome and Edge.

[AlB]

Hi @Anonymous

From what I see most of the problems I described are working now. I haven't changed anything at all since yesterday in my system so I don't think it's on my side. Plus there are quite a few people on the site commenting they had similar issues. 

The only two things that I had noticed weren't working properly and are still failing now are:

a. I keep getting continually this pop-up window asking me to fill in a survey about the site. The difference is that yesterday it was blank and now the text is visible

b. I still can't get access to all my notifications. When I press the "View more" button on the first page I still get the "Authentication failed" error

Thanks

[AlB]

Hi all,

I already posted about this yesterday but since I see there are quite a few members of the Community Support Team (***-msft) active right now I'd like to have their take on this.

For the last couple of days I have been experiencing, yet again, issues in the community site, with a number of things not working. Amongst others:

1. Unresponsive Topic Options menu button

2. The three dots menu where a published post can be edited is not working

3. I get a blank pop-up window (like the one that asks to complete a survey about the site) continually

4. Preview feature not working (it never returns)

5. Can't give kudos or accept solution ("authentication failed")

6. Can only view the first batch of my notifications ("authentication failed" when 'View more' is pressed)  

Clearing the cache doesn't change anything. 

Do you know when this is going to be fixed? Any workaround in the meantime?

Many thanks 

[Ashish_Mathur]

Hi,

For me all works very well in the Chrome Browser.  I am facing issues when accessing the forums on Edge.

[MFelix]

Hi @AlB,

I reported this on the following post I have talked to some people on microsoft and they have identified the issue, they are trying to solve it however until it fully solved it can return, has to do with an update that went worng on ones of the servers were the forum is administated.

You can post on the same issues that I did, several persons already complaint in different ways. 

They are working on it hopefully will be fix quicly.

Curios note while writing this I'm also having the issues 

Regards,

MFelix

[AlB]

Thanks very much @MFelix for the info

[AlB]

@MFelix

hmmm... and now that I tried to give you kudos for your response... ain't working either 

[MFelix]

No problem @AlB,

I consider that I have that additional KUDOS from you, even though it's not counted for.

Regards,

MFelix

[AlB]

---

@@MFelix wrote:

No problem @AlB,

I consider that I have that additional KUDOS from you, even though it's not counted for.

 Regards,

MFelix

---

@MFelix

It's working now. I'm debt-free

[AlB]

@Anonymous

Unfortunately I've just noticed new issues, more worrying than the previous ones. All my subscriptions are gone (the list at least comes up empty) and so is the list of my posted messages. Disappeared. Hope this can be fixed quickly as it seriously hinders my participation in the community. Don't know if somebody else has experienced this problem too.

Thanks very much for your help.

FYI, I posted about this in the issues section as well

[AlB · Accepted solution]

@Anonymous

A quick update. Everything seems to be working now. 

I can see my subscriptions and notifications again and it's been a while since I last got the pop-up window. Hopefully it will stay that way

Thanks