Forum Discussion
Cannot receive verification code for new Power BI account registration
Hello,
I am attempting to set up a Power BI account for learning purposes. I am using a Windows 10 VM (VirtualBox) on an Ubuntu 22.04 host.
I have reached the verification stage where a code is supposed to be sent to my email, but despite multiple attempts over the last 24 hours, no code has arrived.
Hi mariaug
Check Spam / Junk / Promotions folders (Microsoft emails often land there).
Try resending the code after 15–30 minutes (multiple rapid attempts can get temporarily throttled).
If using a personal email (Gmail/Yahoo), recommend trying a different email provider or a Microsoft account (Outlook/Hotmail).
Disable VPN / proxy inside the VM and try again (Microsoft sometimes blocks verification from flagged IPs).
Try signing up from a normal browser session (not VM) to rule out VM/IP restrictions.
As a last option, use the Power BI Developer Program / Microsoft 365 Developer tenant, which avoids email verification issues.
Please watch this video to create Power BI account - https://www.youtube.com/watch?v=COgV9SmZvEg
mariaug It will not work on personal account like gmail/yahoo etc. You need to use the work account ([email protected]). I recommend you for learning purpose use Power BI Desktop tool which help you to use the making Power BI report locally and follow the below link to create a free account.
https://www.microsoft.com/en-us/power-platform/products/power-bi/landing/free-account
7 Replies
Tahreem24Super User
mariaug It will not work on personal account like gmail/yahoo etc. You need to use the work account ([email protected]). I recommend you for learning purpose use Power BI Desktop tool which help you to use the making Power BI report locally and follow the below link to create a free account.
https://www.microsoft.com/en-us/power-platform/products/power-bi/landing/free-account
Thank you it has worked
- krishnakanth240
Hi mariaug
Check Spam / Junk / Promotions folders (Microsoft emails often land there).
Try resending the code after 15–30 minutes (multiple rapid attempts can get temporarily throttled).
If using a personal email (Gmail/Yahoo), recommend trying a different email provider or a Microsoft account (Outlook/Hotmail).
Disable VPN / proxy inside the VM and try again (Microsoft sometimes blocks verification from flagged IPs).
Try signing up from a normal browser session (not VM) to rule out VM/IP restrictions.
As a last option, use the Power BI Developer Program / Microsoft 365 Developer tenant, which avoids email verification issues.
Please watch this video to create Power BI account - https://www.youtube.com/watch?v=COgV9SmZvEg
Thank you krishnakanth240
- krishnakanth240
You're welcome mariaug !
Hi mariaug
Thank you for reaching out to the Microsoft Fabric Forum Community.
krishnakanth240 Tahreem24 Thank you so much for your inputs.
I hope the information shared by users was useful. Since you mentioned your issue has been resolved, please mark the relevant solution as accepted so it can assist others who encounter similar problems.
Thanks.Hi mariaug
Hope everything’s going smoothly on your end. I wanted to check if the issue got sorted. if you have any other issues please reach community.
