Forum Discussion

Helper II

6 years ago

Solved

Cannot create support ticket

I keep going in circles trying to get support. I am a paid pro user. I go to help within desktop ot service and get to the support page - which says I'm not a pro user but I can pay to be one 'for ...

v-lili6-msft
6 years ago
hi Lori

Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

submit a support ticket

and you could also refer to this blog:

How to create a support ticket in Power BI

https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/683031?advanced=false&collapse_discussion=true&q=Scroll%20down%20and%20click%20%22CREATE%20SUPPORT%20TICKET%22.&search_type=thread

Best Regards,

Lin

Syndicate_Admin

Administrator

4 years ago

Hello,

I am sharing a Power Bi report from my workspace, when the user opens the link, the following image appears, I shared another report and lets users see it without problem, the problem is in this report:

-could you help me see which is the mistake?

Thanks a lot,

Light