Forum Discussion
Cannot access old account
My organisation has just migrated everyone across into a new IT tenant.
The old and new tenant Microsoft user accounts which I login with are associated to the same email address (the one I'm currently signed in with). The problem I have is that PowerBI no longer recognises me as the same user. When I tried to access the community forum today I had to re-register my details (Time Zone etc).
The only difference between my accounts is the .onmicrosoft.com username which underpins my work email address.
Is there a way to link or sync these accounts in the PowerBI community?
My new community username is ArchStanton1 but the old one where I had ~100 messages was just ArchStanton.
Thanks
2 Replies
Hi ArchStanton1 ,
When I changed my email address as I moved to anotherrr company, I had a to fill-up the form so the new email add would be linked to my current profile. Please refer to this thread:
https://community.fabric.microsoft.com/t5/Community-Feedback/changing-email/m-p/2712040
Thank you. I've submittd the form so lets see what happens.
