Forum Discussion

Markzolotoy's avatar
Markzolotoy
Impactful Individual
4 years ago
Solved

Cannot access Premium Workspace

I have the following workspace: But I cannot run anything from it or publish to it. Has it been expired or something?   Thanks
Need Help
  • v-janeyg-msft's avatar
    v-janeyg-msft
    4 years ago

    Hi, Markzolotoy 

     

    If you are the admin or member in the workapce, you can change the workapce setting to pro licence.

    If you don't have a ppu licence or you are not in premium capacity, you should not be able to create a workspace with diamonds. It should be someone who gave you the permission for this workspace. But if you don't have a qualified license, you can't access the content.

     

    Did I answer your question ? Please mark my reply as solution. Thank you very much.
    If not, please feel free to ask me.


    Best Regards,
    Community Support Team _ Janey

v-janeyg-msft's avatar
v-janeyg-msft
Community Support
4 years ago

Markzolotoy 

 

Touching this diamond with the mouse can also show what mode it is.

I noticed that the date is also displayed here, which is different from my ppu content. Is it in premium capacity?

Is your problem solved? Can you switch to pro mode?


Best Regards,
Community Support Team _ Janey

Markzolotoy's avatar
Markzolotoy
Impactful Individual
4 years ago

Here is the mouse over:

I get this if I change to Pro:

 

Not sure I want to do it because I am not sure I will be able to switch it back to Premium.