Forum Discussion

Markzolotoy's avatar
Markzolotoy
Impactful Individual
4 years ago
Solved

Cannot access Premium Workspace

I have the following workspace: But I cannot run anything from it or publish to it. Has it been expired or something?   Thanks
Need Help
  • v-janeyg-msft's avatar
    v-janeyg-msft
    4 years ago

    Hi, Markzolotoy 

     

    If you are the admin or member in the workapce, you can change the workapce setting to pro licence.

    If you don't have a ppu licence or you are not in premium capacity, you should not be able to create a workspace with diamonds. It should be someone who gave you the permission for this workspace. But if you don't have a qualified license, you can't access the content.

     

    Did I answer your question ? Please mark my reply as solution. Thank you very much.
    If not, please feel free to ask me.


    Best Regards,
    Community Support Team _ Janey

Markzolotoy's avatar
Markzolotoy
Impactful Individual
4 years ago

I have a Pro license. And yes, I can enter that workspace.

  • v-janeyg-msft's avatar
    v-janeyg-msft
    Community Support
    4 years ago

    Markzolotoy  So what's your problem? Can't open any reports in the workspace?

    • Markzolotoy's avatar
      Markzolotoy
      Impactful Individual
      4 years ago

      Here is what I get when I open a report:

       

      • v-janeyg-msft's avatar
        v-janeyg-msft
        Community Support
        4 years ago

        Markzolotoy   

         

        It should be that your ppu trial has expired, so you can't access the content in this workspace. Either upgrade the license or try to switch the workspace to shared capacity if you have permission. 

         

        Did I answer your question ? Please mark my reply as solution. Thank you very much.
        If not, please feel free to ask me.


        Best Regards,
        Community Support Team _ Janey