Forum Discussion
Cannot 'OK' Option changes in desktop
I have been putting up with this issues for such along time and nothing fixes it.
I am trying to turn off time intel feature. Go to option deslect and click ok (in green)
Ok button truns gray but box doesnt close, if I cancel or click X the setting doesnt change
What can I do this is becominga problem
Thank you all. In the end I clearing the zip / cache didnt work alone. I unistalled and cleared the Power BI folder completley and now working
5 Replies
Hi Si_7777 - you can reset Power BI settings >> Close Power BI Desktop
Navigate to:
C:\Users\<username>\AppData\Local\Microsoft\Power BI Desktop\
or
%localappdata%\Microsoft\Power BI Desktop\
Delete or rename:
User.zip
Reopen Power BI
This forces Power BI to recreate a clean settings profile
Hope this helps.
Hi Si_7777 , Thank you for reaching out to the Microsoft Community Forum.
This happens if the app can’t properly save or apply changes due to corrupted local state. Start by resetting Power BI’s local files. Close the app, then go to %localappdata%\Microsoft\Power BI Desktop\ and delete or rename User.zip. Also clear the AnalysisServicesWorkspaces and Cache folders. When you reopen Power BI, it will recreate a clean profile, which fixes this in most cases.
If it still doesn’t work, try running Power BI once as Administrator to rule out permission issues. If that still doesn't work, try re installing or updating.
Hi Si_7777 , hope you are doing great. May we know if your issue is solved or if you are still experiencing difficulties. Please share the details as it will help the community, especially others with similar issues.
Thank you all. In the end I clearing the zip / cache didnt work alone. I unistalled and cleared the Power BI folder completley and now working
Hi Si_7777 , thanks for the update. Happy to know your sissue is solved. If you have any other issues, please feel free to create a new post here in the community. We are always happy to help.
