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Anonymous
Not applicable

Backlog Trend analysis

‎04-27-2020 06:58 AM

Hi all,

 

I'm looking to generate a trend of open client requests.

Power BI is connected directly to the CRM - for performance reason i'm gathering only the outstandings tickets.

 

The refresh is performed once per week.

Is it possible to have the trend per week of the number of outstanding clients requests?

 

Thanks in advance for your help

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parry2k
Super User
Super User

‎04-27-2020 07:03 AM

@Anonymous yes you can, you can get to any granular level as far as you have a column for that granularity. Any time intelligence-based trending, add a calendar dimension in your model and add a weekly column in it and then visualize on that week column,

 

There are many posts that show how to add calendar/date dimension in the model, it is a best practice for time intelligence-based calculations.

 



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Anonymous
Not applicable
In response to parry2k

‎04-29-2020 01:11 AM

Thanks Parry for your answer.

The calendar is already set and i can display the backlog of this week. But i'm looking more for a trend - previous week.

As the data is refreshed daily, and not info is not stored, how can i have this historical view at a specific week?

 

Thanks

 

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