Forum Discussion

ReneeO's avatar
ReneeO
New Member
7 years ago
Solved

Access Error

Hello!  We have a user that is unable to access a dashboard.  She was granted PowerBI permissions to read the dataset, 2) the user has a Pro license, 3) Accepted user request to access the Dashboard ...
  • Anonymous's avatar
    Anonymous
    7 years ago

    ReneeO Ideas:

    1) Log in with her and ensure the Pro license is applied

    2 Make sure she is using the same account you shared with.

    3) Stop sharing, and re-share

     

    Open a support ticket... Sometimes there are odd use cases that require a fix from support.