Forum Discussion
Unable to load DLL 'ParquetSharpNative':
boley2131 tonyalexanderIM StuartTurner , the latest gateway version (3000.222.10) has been published and it contains the fix for the pipeline side as well. Please try it out.
Hey everyone, I believe we have narrowed down the ParquetSharp issue on post-NOV-23 gateways to compilation options against the AVX-2 instruction set, which does not work on older CPUs or hyper-v servers that has compatibility mode turned on.
If you are on older CPUs: wait for an update
If you are on Hyper-v that has compatibility mode on: try turning it off.
So to be clear, is this an issue with where the gateway is installed? Are you saying turn off Hyper-v compatibility mode off on that machine where the gateway is installed? If so will this then be fixed on the coming version of the gateway? When will that come out?
Thanks for your help on this!
Yes, it's about where the GW is installed. It'd be interesting to confirm how many people on this thread is running inside Hyper-V with compatibility mode on.
It'll be fixed and QFEd. Expect this within 1-2 business weeks.
frankmroberts JayJay11 jawa cieplag The patched gateway version 3000.214.8 is now live. Please download it and install it again.
I have verified that everything works now after installing the March version. Thank you!
Is there a known issue/ recommendation for VMWare machines ? We have installed the latest Gateway version but are still getting this error
StuartTurner the issue around AVX2 instruction has been resolved, so you are probably running into a new issue.
Can you share your GW version and the exact error message?
