Data Gateway Blocker in MS Fabric

[supri03]

Hi There, 

I am trying to connect SAP HANA DB to MS Fabric, I have installed On-Premise datagateway as per the documentation: https://learn.microsoft.com/en-us/data-integration/gateway/service-gateway-onprem

Currently, the datagateway is Online. 

When I try to connect SAP HANA DB in DataFlow, I'm getting this error:

Any Help would be appreciated ! Thanks !

[supri03]

Hi, Yes I have raised a ticket, and as you mentioned, there is a problem with the network situation. 

Thanks !

[miguel · Accepted solution]

The best course of action is to open a support ticket and have our support team take a closer look at it. It could be that your gateway isn't reaching the internet and hence not being able to be tested or there's a network situation preventing the communication from happening. 

Best way to troubleshoot this is by reaching our support team. If you don't have this issue when connecting to other local sources using your gateway (like a folder or files in it), then it might be something else that needs to be looked at by the support team.