Summary
Our client is a Data & Analytics Services firm who enables its customers to optimize & accelerate the value of all its data assets. With the COVID-19 pandemic situation, Work from Home (WFH) is here to stay and has slowly steadily become the new normal. We developed a dashboard to help our client take faster, effective and associate-centric decisions by analyzing how WFH is affecting their organization and their associates.
Challenges
- Absence of a unified screen to analyze boons & banes faced by associates while working from home
- How to analyze change in working hours of associates since WFH started
- Revenue and various expenses have been largely impacted from WFH. How to analyze these changes on a monthly basis
- Analyzing delivery excellence of all projects at one screen and take decisions to improve delivery
- Tracking various cyber threats faced by associates
Solution
Our solution enabled the following capabilities for client to address various organizational challenges:
Interactive, responsive and seamless interface that accelerated the decision-making process with
- Ability to analyze various boons and banes of WFH, leading to better decision making to ease life of associates while working from home
- Ability to analyze revenue & expense impact, delivery, customer feedback and cyber threats, leading to recognition of various areas of concern
KPIs / Stats
|
+71
|
+53.06%
|
|
Reduction in Training Hours because of intuitive and self-explanatory UI/UX
|
Reduction in WFH complaints due to decision derived from dashboard
|
|
+98.7%
|
+83.8%
|
|
Savings of User’s time
|
Increase in Mobile Users due to Responsive Design
|
eyJrIjoiZGNlNzBhMjItZDVmYy00YTYyLTliMzAtNjlkZjUxZDMzNzVhIiwidCI6IjA0ZWM2MTA5LTRjNzktNGM3My1hZTcxLWE0NzRjMDlhMWY1YSJ9
