ThirdI's avatar
ThirdI
Advocate IV
9 years ago

Analyse How Increase In Customer Satisfaction Can Maximize Profitability

Customer Satisfaction holds enormous significance to any organization, since it has a direct impact on the Bottom Line, unlike other contributors like product/service production costs, operational efficiency, marketing strategy etc which are under the organization's control and not at the mercy of the customers. 
 
Third's What-If analysis is built for analysts serving the retail industry to predict how enhanced Customer Satisfaction can significantly improve cross sell/up sell & repeat sales opportunities thereby reducing FAT sales & marketing budgets for acquiring New Customers, thereby increasing your Bottom Line. Highly satisfied customers are an organization's loyal advocates, who on most occasions end up recommending your product/services to their peers and other network groups, which can have a huge impact on your Top Line.

 

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    This is definitely my favorite of the winners. Great job!

  • sbo94120's avatar
    sbo94120
    Frequent Visitor

     hi ThirdI

    i've downloaded your .pbix file but i still wonder on what sort of visual are based Actual and Predicted visual subparts present on your report.

    Apparently there are probably custom visuals as visualizations main properties window are not displayed when i select either Actual and Predicted subparts and are replaced by Format shape properties window (see attached screenshot).

    Thank you in advance for your additional explanations about  Actual and Predicted subparts 

     

    • ThirdI's avatar
      ThirdI
      Advocate IV

      sbo94120

       

      We haven't used a custom visual. It is the default slicer configured for What-If.

       

      You can refer to this to understand more about the What-If feature.

       

      Hope this is helpful.