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Ostrzak
Helper II
Helper II

"Save as" button still not working for pipelines

Issue has been escalated here before, but it seems to persist. I am aware of the workaround (albeit not that straightforward) but wanted to ask when can we expect a fix in that matter.

8 REPLIES 8
Ostrzak
Helper II
Helper II

Hi @Anonymous 

 

Thank you for your answer. I'm still experiencing the issue. My tenant is located in West Europe.

Anonymous
Not applicable

Hi @Ostrzak , @Joshrodgers123 

Apologize for the issue you are facing. The best course of action is to open a support ticket and have our support team take a closer look at it.

 

Please reach out to our support team so they can do a more thorough investigation on why this it is happening: Link 

 

After creating a Support ticket please provide the ticket number as it would help us to track for more information.

 

Hope this helps. Please let us know if you have any other queries.

Anonymous
Not applicable

Hi @Ostrzak , @Joshrodgers123 

We haven’t heard from you on the last response and was just checking back to see if you got a chance to open a support ticket.
After creating a Support ticket please provide the ticket number as it would help us to track for more information.

Thanks

Hi, @Anonymous. This is issue is easily reproducable. All you need to do is click the save as button (either from the pipeline or the workspace list). Opening support tickets takes a lot of our time. We have jobs to do and are not paid to be the QA team for MSFT. Please just escalate this on our behalfs.

These are community forums, getting all uppity won't do anyone any good. Save as works for me (Australia Southeast (Victoria)) by the way

Looks like it is a problem related to 1 or more regions, by the sounds of it. That's why they ask you to create a support ticket, so the internal tech support team can look at your region/tenant.

You are not being asked to be their QA team, bugs happen. Last but not least, creating a support ticket does not take a lot of your time. You have spent more time complaining here that it would take to create a ticket.

We've had more than 15 support tickets this year due to bugs. They do take more than an hour each of our time.

 

I don't think it is unfair for the Microsoft's employees on this forum to relay an easily reproducible (and documented bug) to the internal team that has already previously acknowleged the bug existed.

 

Sorry if I sounded "uppity".. but if you've opened more than a few support cases recently, you'd know they do take up quite a bit of your time.

Anonymous
Not applicable

Hi @Ostrzak ,

Thanks for using Fabric Community and reporting this issue.


At this time, we are reaching out to the internal team to get some help on this .
We will update you once we hear back from them.

In mean while, can you please share in which region you are working? Are you still facing this issue?

I am still facing this issue as well in West US 2.

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