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Hey guys,
I Have this folowing measure for tickets created MTD:
Solved! Go to Solution.
Create an inactive relationship from the date table to action date and then use
Created_Tickets(YTD) =
CALCULATE (
DISTINCTCOUNT ( TICKET_DASHBOARD_GAVATAR_HISTORY[CASEID] ),
DATESYTD ( 'CALENDAR'[DATE], "30/9" ),
USERELATIONSHIP ( 'Calendar'[Date], TICKET_DASHBOARD_GAVATAR_HISTORY[ACTIONDATE_FORMATTED] )
)
Create an inactive relationship from the date table to action date and then use
Created_Tickets(YTD) =
CALCULATE (
DISTINCTCOUNT ( TICKET_DASHBOARD_GAVATAR_HISTORY[CASEID] ),
DATESYTD ( 'CALENDAR'[DATE], "30/9" ),
USERELATIONSHIP ( 'Calendar'[Date], TICKET_DASHBOARD_GAVATAR_HISTORY[ACTIONDATE_FORMATTED] )
)
Thank you John, this worked. Do you think you can help me with another issue...
I also have a created cumulative visual that is not working due to the same issue...
I tried to apply the same logic and did this measure:
The total of the created cumulative line should match the total of created tickets MTD just as the closed matches? What am I doing wrong?
Kiund Regards,
Daniel
Its not immediately obvious what is wrong. I think you'd need to dig into the numbers and work out which value is actually correct
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