Visual in PowerBI web after publishing looks different than on PowerBI Desktop

[jochemd96]

Hello,

I have a matrix visual which is made very small, so it only shows the total values. Look, this is what I mean:

Which is cropped to this size:

However, after publishing, the visual looks like this:

So instead of the total column values, it shows the column headers. It slides the column headers on top of the values, even though in the Desktop version it's the other way around. I just don't get why it does this, and neither how to fix it. Because I tried setting the columm header color to white, etc. But then it just shows a white header line.

Does anybody know how to fix this? Please let me know!

Thanks in advance. Cheers.

[v-angzheng-msft]

Hi, @jochemd96 

In these types of errors our suggestion would be to raise a Support Request with Microsoft, so we can perform a more in depth Troubleshooting to understand exactly what is going on with the issue you are currently facing.

And you could check the Issues forum, if it is not there, then you could post it.

https://community.powerbi.com/t5/Issues/idb-p/Issues

If you have a Pro account it is free. Go to https://support.powerbi.com

Scroll down and click "CREATE SUPPORT TICKET".

For how to create a support ticket, please refer to this blog: How to create a support ticket in Power BI

Best Regards,
Community Support Team _ Zeon Zheng

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[jochemd96]

Bump

[jochemd96]

@amitchandak, I tried Incognito modus in Chrome and the result is the same. Editing it in PowerBI Service doesn't solve it, because the matrix headers slide over the values. Same problem...

[amitchandak]

@jochemd96 , Clear cache, refresh and check. Republish->Clear cache, refresh and check.

Can you edit the report in power bi service and check if you can modify it there and check