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emdnz's avatar
emdnz
Icon for Helper I rankHelper I
5 years ago

Survey data structure - capture rating & comments

Hey team,

 

I'm in a bit of a pickle! I feel like my understanding of data structures and relationships isn't enough to fix this problem. We have an automated survey that asks for customers' feedback on a variety of topics. First it allows them to rate (1 - 5) and then offers the opportunity to explain why they gave the rating.

 

Basically what I'm trying to work at is creating a radar chart with each of the "topics" and their respective ratings. This will then be filtered by franchise. However, I'd like my visual to contain the following:

  • A radar chart with the topics and their ratings
  • I want the topics in the radar chart to filter a table that shows the comments so if I'm looking at a specific franchisee and I click the topic in the visual, I want the table to filter to those comments to show all free text submissions related to that specific topic
  • On top of that, in the same table I also want the individual rating that is associated with that comment

Below is an example of the data. I have response ID as a separate column I could use. Let me know if you have any thoughts! 

 

Q1 Quality ratingQ1C Quality rating commentQ2 Cleanliness ratingQ2C Cleanliness comment
1Lorum ipsum 2Lorum ipsum 
2Lorum ipsum 4Lorum ipsum 
3Lorum ipsum 2Lorum ipsum 
4Lorum ipsum 4Lorum ipsum 
2Lorum ipsum 3Lorum ipsum 
5Lorum ipsum 2Lorum ipsum 
5Lorum ipsum 3Lorum ipsum 
2Lorum ipsum 1Lorum ipsum 
5Lorum ipsum 2Lorum ipsum