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Namrata95
New Member

I want to calculate number of tickets open over 10 days

i want calculate MTTR over 10 tickets ,30,60,90 days not getting proper result

1 ACCEPTED SOLUTION
v-nuoc-msft
Community Support
Community Support

Hi @Namrata95 

 

For your question, here is the method I provided:

 

Here's some dummy data

 

"Table"

vnuocmsft_0-1711588920478.png

 

Create measures to calculate the results you want.

 

OVER 10 DAYS = CALCULATE(DISTINCTCOUNT('Table'[tickets_id]), FILTER(ALL('Table'), 'Table'[date] >= TODAY() - 10))

 

OVER 30 DAYS = CALCULATE(DISTINCTCOUNT('Table'[tickets_id]), FILTER(ALL('Table'), 'Table'[date] >= TODAY() - 30))

 

Here is the result.

 

vnuocmsft_1-1711589055622.png

Regards,

Nono Chen

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

 

 

View solution in original post

1 REPLY 1
v-nuoc-msft
Community Support
Community Support

Hi @Namrata95 

 

For your question, here is the method I provided:

 

Here's some dummy data

 

"Table"

vnuocmsft_0-1711588920478.png

 

Create measures to calculate the results you want.

 

OVER 10 DAYS = CALCULATE(DISTINCTCOUNT('Table'[tickets_id]), FILTER(ALL('Table'), 'Table'[date] >= TODAY() - 10))

 

OVER 30 DAYS = CALCULATE(DISTINCTCOUNT('Table'[tickets_id]), FILTER(ALL('Table'), 'Table'[date] >= TODAY() - 30))

 

Here is the result.

 

vnuocmsft_1-1711589055622.png

Regards,

Nono Chen

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

 

 

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