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petelanglois
Regular Visitor

How to flag lead form submission date/time as falling inside or outside business hours

Hello,

 

I'm trying to create a calculated column which indicates whether a lead submission form arrived inside or outside business hours. This new column would reference an existing date/time column. If the date/time value falls within business hours, I want a new calculated column to read ("true"). If the value falls outside of business hours, I want the new column to read "false". Here's how it would look (my first attempt did not produce correct results - showing the image only as an example).

 

petelanglois_0-1603408142002.png

 

Business hours are 

  • M-F: 8 am - 8pm CST
  • Sat/Sun: 9:30 am - 6pm CST

 

I'm not sure how to calculate this measure. I imagine I need to use IF statements and filter the date/time by day of week as well as time of day, but I'm stumped. Do I need to add a day of week column to the model and use that to distinguish between business hours on Mon-Friday vs business hours on Sat/Sun? Do I need to build in some recognition of time zone, to ensure that the measure always reads the time in the correct zone (opposed to whichever time zone I happen to be in when using power bi)?

 

Thank you for your help!

 

Best,

Pete

 

 

3 REPLIES 3
amitchandak
Super User
Super User

@petelanglois , Try like

new Col =
var _time = [leadenteredDateTime].time
var _day = weekday([leadenteredDateTime],2)
switch(True() ,
_day <= 5 && _time>=time(8,0,0) && && _time<=time(20,0,0) , 1 ,
_day > 5 && _time>=time(9,30,0) && && _time<=time(18,0,0),1,
0)

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Hi @amitchandak , Thanks for your help. I tried your DAX and this resulted in all results reading "outside". See the dax below. Any ideas what's happening?

 

IsBusinessHoursLead =
var _time = DimLeads[LeadEnteredDateTime]
var _day = weekday(DimLeads[LeadEnteredDateTime],2)

return
switch(True() ,
_day <= 5 && _time >= time(8,0,0) && _time <= time(20,0,0) , "inside",
_day > 5 && _time >= time (9,30,0) && _time <= time(18,0,0), "inside", "outside" )

 

 

Hi, @petelanglois , you might want to try this formula in the calculated column

Col =
VAR __time = TIMEVALUE ( DimLeads[LeadEnteredDateTime] )
VAR __weekday = WEEKDAY ( DimLeads[leadenteredDateTime], 2 )
RETURN
    SWITCH (
        TRUE (),
        __weekday <= 5
            && __time >= TIME ( 8, 0, 0 )
            && __time <= TIME ( 20, 0, 0 ), "inside",
        __weekday > 5
            && __time >= TIME ( 9, 30, 0 )
            && __time <= TIME ( 18, 0, 0 ), "inside",
        "outside"
    )

Thanks to the great efforts by MS engineers to simplify syntax of DAX! Most beginners are SUCCESSFULLY MISLED to think that they could easily master DAX; but it turns out that the intricacy of the most frequently used RANKX() is still way beyond their comprehension!

DAX is simple, but NOT EASY!

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