DAX help - countrows with filters

[drwinny]

Hi All,

I am new to DAX and have an issue with a measure that I am creating:

I am trying to count the number of times "chat wait time" or "Advisor Satisfaction" appears in a column using a measure (one works, one returns “blank)

This measure returns a result:

*Survey Completed = CALCULATE(COUNTROWS(vwSurveyResultsSubBU),FILTER(vwSurveyResultsSubBU,vwSurveyResultsSubBU[Question]="chat wait time"))

This one returns "blank" 

*Survey Completed1 = CALCULATE(COUNTROWS(vwSurveyResultsSubBU),FILTER(vwSurveyResultsSubBU,vwSurveyResultsSubBU[Question]="Advisor Satisfaction"))

Could anyone give me some advice on how to fix this please?

Many thanks,

Sean

[Anonymous]

@drwinny From syntax point of view I don't see anything. Can you please if this string "Advisor Satisfaction" is available in Question column. Check if there are some space at the start or end of the string.

[drwinny]

@Anonymous I went into edit queries, selected the column, right clicked, selected transform and then trim text. 

I still have the same issue, thanks for the suggestion