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KuntalSingh
Helper V
Helper V

DAX Function to calculate Phone call is not picked up by user or Phone was bussy

Hi Team

Need help to know the Phone call is not picked  up by user delibrately  or all phone extension was busy and user not able to pick that call.

TimeTime&DurationDateDurationCNTDateTimeDurationExtExt2InfoNumberCallNotAttendedCallAttended
08:47:1708:47:17 00:00:0007-Jul-2300:00:001662 IC07/07/2023 08:47:17 00:00:00555555C918700649925Call not attended 
08:47:3108:47:31 00:00:0007-Jul-2300:00:001663 IC07/07/2023 08:47:31 00:00:00556556C918700649925Call not attended 
08:47:4408:47:44 00:00:0007-Jul-2300:00:001664 IC07/07/2023 08:47:44 00:00:00551551C918700649925Call not attended 
08:47:5408:47:54 00:00:0007-Jul-2300:00:001665 IC07/07/2023 08:47:54 00:00:00556556C918700649925Call not attended 
08:47:5408:47:54 00:00:0007-Jul-2300:00:001666 IC07/07/2023 08:47:54 00:00:00  C918700649925Call not attended 
09:10:4809:10:48 00:00:0007-Jul-2300:00:001667 IC07/07/2023 09:10:48 00:00:00555555C919935006161Call not attended 
09:10:5809:10:58 00:04:5007-Jul-2300:04:501668 IC07/07/2023 09:10:58 00:04:50556556 919935006161 Call Attended
09:27:1309:27:13 00:01:0107-Jul-2300:01:011669 IC07/07/2023 09:27:13 00:01:01555555 917979916997 Call Attended
09:44:0709:44:07 00:03:0507-Jul-2300:03:051670 IC07/07/2023 09:44:07 00:03:05555555 1206748568 Call Attended
09:47:4709:47:47 00:01:1407-Jul-2300:01:141671 IC07/07/2023 09:47:47 00:01:14556556 916204920578 Call Attended
09:48:4809:48:48 00:02:5307-Jul-2300:02:531676 IC07/07/2023 09:48:48 00:02:53555555 919557311610 Call Attended
09:50:0809:50:08 00:00:0007-Jul-2300:00:001672 IC07/07/2023 09:50:08 00:00:00  C919599395796Call not attended 
09:50:0909:50:09 00:00:0007-Jul-2300:00:001673 IC07/07/2023 09:50:09 00:00:00555555C919599395796Call not attended 
09:50:1709:50:17 00:00:0007-Jul-2300:00:001675 IC07/07/2023 09:50:17 00:00:00555555C919599395796Call not attended 
09:50:1709:50:17 00:00:0007-Jul-2300:00:001674 IC07/07/2023 09:50:17 00:00:00  C919599395796Call not attended 
09:53:2609:53:26 00:02:3807-Jul-2300:02:381684 IC07/07/2023 09:53:26 00:02:38556556 917042385156 Call Attended
09:53:4109:53:41 00:00:0007-Jul-2300:00:001677 IC07/07/2023 09:53:41 00:00:00  C917417148385Call not attended 
09:53:4209:53:42 00:00:0007-Jul-2300:00:001678 IC07/07/2023 09:53:42 00:00:00556556C917417148385Call not attended 
09:54:4509:54:45 00:00:0007-Jul-2300:00:001680 IC07/07/2023 09:54:45 00:00:00556556C919540204990Call not attended 
09:54:4509:54:45 00:00:0007-Jul-2300:00:001679 IC07/07/2023 09:54:45 00:00:00  C919540204990Call not attended 
09:54:5109:54:51 00:00:0007-Jul-2300:00:001681 IC07/07/2023 09:54:51 00:00:00  C917417148385Call not attended 
09:54:5209:54:52 00:00:0007-Jul-2300:00:001682 IC07/07/2023 09:54:52 00:00:00556556C917417148385Call not attended 
09:55:1009:55:10 00:00:0007-Jul-2300:00:001683 IC07/07/2023 09:55:10 00:00:00  C919540204990Call not attended 
10:02:1710:02:17 00:01:1007-Jul-2300:01:101685 IC07/07/2023 10:02:17 00:01:10555555 919999916126 Call Attended
10:05:2510:05:25 00:01:1207-Jul-2300:01:121686 IC07/07/2023 10:05:25 00:01:12555555 918318293099 Call Attended
10:08:2710:08:27 00:02:3407-Jul-2300:02:341687 IC07/07/2023 10:08:27 00:02:34556556 917973914933 Call Attended
10:10:2710:10:27 00:00:3907-Jul-2300:00:391688 IC07/07/2023 10:10:27 00:00:39555555 918080319175 Call Attended
10:11:3310:11:33 00:00:5207-Jul-2300:00:521689 IC07/07/2023 10:11:33 00:00:52555555 919211133310 Call Attended
10:12:5010:12:50 00:00:0007-Jul-2300:00:001691 IC07/07/2023 10:12:50 00:00:00555555C918178963703Call not attended 
1 REPLY 1
Anonymous
Not applicable

HI @KuntalSingh,

Can you please share some more detail with calculation logic and expected result? They should help clarify your table field usages and test of coding formulas.

How to Get Your Question Answered Quickly 

Regards,

Xiaoxin Sheng

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