Voucher code in message removed

[soumyasun]

Hi there,

I received a voucher in the mail today morning and I tried scheduling an exam but it was unsuccessful.

When I tried a few hours later, the message with the voucher was removed from my profile.

Did any one face the same?

[soumyasun]

Hi Natalie, I have received the voucher but I am not able to apply the exam Voucher due ESI 50% Discount DAC. how can I proceed

[Natalie_iTalent]

Hello @soumyasun,

You will need to remove the 50% discount and then apply your 100% voucher.

I hope that helps.

Best,

Natalie H.

Community Manager 

[soumyasun]

I dont have any screenshot, is it possible to check if I am submitted the request correctly? or if a voucher was sent to me or not?

[Natalie_iTalent]

Hello @soumyasun,

Kindly send an email to fabric-ready@microsoft.com and they will be able to securely communicate with you.

Best,

Natalie H.

Community Manager 

[Natalie_iTalent]

Hello @soumyasun,

Thank you for reaching out.  This isn't something we have experienced before.  Can you please send an email to fabric-ready@microsoft.com outlining what happened and include screenshots, if possible.

Thank you,

Natalie H.

Community Manager