Forum Discussion
Private Message Credits Reached
Is there a maximum number of messages that we can send every month? And how do we refresh these credits? I can send private messages to the Admin but not to other users. Notification says I exceeded the allowed. This has been the case since March. Anybody experienced the same?
15 Replies
EnterpriseDNA The screenshot suggests that you might be trying to send too many messages within a certain time frame. Are you still experiencing the same issue today? What happens when you try to space your messages out more?
This has been going on since middle of March until now. Is there a way to refresh this?
EnterpriseDNA We don't currently have any other users reporting issues, but I will check with my internal team.
