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Anonymous's avatar
Anonymous
Not applicable
2 years ago
Solved

Trigges appears as Untitled

For some reason, my triggers looks like this

I reload the page, clear the cache, etc... but the triggers still appears like this, i cannot delete them nor stop them, i cannot create new ones, how can i solve it? I prefer not to delete the Reflex Item

  • Anonymous's avatar
    Anonymous
    2 years ago

    Unfortunately none of this worked, I had to delete my Reflex, thanks for your answer

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous ,

    Given that you've already tried reloading the page and clearing the cache without success, and considering your preference not to delete the Reflex Item, let's proceed with the following action plan:
    1. Check for Browser Issues. Sometimes, browser-specific issues can cause display problems. Try accessing the platform using a different browser or an incognito/private browsing window to see if the issue persists.
    2. Inspect Browser Console for Errors. Open your browser's developer tools (usually accessible by pressing F12) and check the console tab for any errors. Errors here can provide clues on what might be going wrong.
    3. Review Trigger Configuration. Although you mentioned that you cannot delete or stop the triggers, it would be helpful to know if you can access any trigger settings or configurations. Sometimes, making a minor edit and saving can refresh the trigger's state.

    You can also try testing with different accounts on the same computer and in the same browser to see if the problem occurs, as well as testing with the same account on different computers to troubleshoot.

    Best Regards,
    Dino Tao
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • Anonymous's avatar
      Anonymous
      Not applicable

      Unfortunately none of this worked, I had to delete my Reflex, thanks for your answer