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Raja_Sharma's avatar
Raja_Sharma
Frequent Visitor
1 year ago

Power BI Alert – “Creating item” Hangs When Creating New Activator Item via Alert Dialog

Hi Fabric Community, I’m encountering an issue when trying to create a new Activator item while setting up an alert in Power BI. When I open the alert creation dialog from a report and select “Crea...
Activator
Need Help
Raja_Sharma's avatar
Raja_Sharma
Frequent Visitor
1 year ago

HI v-nmadadi-msft,

Thanks for your support so far. I wanted to share an important update after further testing:

  • When I open the Power BI report directly from the workspace, I'm able to create the Activator item via the alert dialog successfully.
     This removes the possibility of browser extensions, client-side blockers, or browser issues being the cause.

  • However, when I open the same report through a published Power BI App, the “Create item” dialog hangs indefinitely on “Creating item...
    I also noticed a chain of long-polling "subscribe" requests being sent but getting cancelled repeatedly, likely due to the missing callback execution.

    It appears that this issue is specific to reports accessed via Power BI Apps

    Please let me know if this is a known issue or any workarounds to fix this.
    Thankyou




    also noticed a chain of long-polling subscribe requests being sent but getting cancelled repeatedly, likely due to the missing callback execution.
v-nmadadi-msft's avatar
v-nmadadi-msft
Community Support
1 year ago

Hi Raja_Sharma ,
Thanks for reaching out to the Microsoft fabric community forum.

Thank you for your thorough explanation of the issue. I reviewed the list of known issues and did not find any active ones related to Power BI apps hanging indefinitely.

Sorry to know the provided troubleshooting steps didn’t help. Please consider reaching out to Microsoft Support. You can provide them with all the troubleshooting steps you've already taken, which will help them understand the issue better and provide a resolution. They might be able to identify something specific about your admin account setup or provide a solution that isn't immediately obvious. 

Below is the link to create Microsoft Support ticket:
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn



I hope this information helps. Please do let us know if you have any further queries.
Thank you

  • v-nmadadi-msft's avatar
    v-nmadadi-msft
    Community Support
    1 year ago

    Hi Raja_Sharma ,

    We are following up once again regarding your query. Could you please confirm if the issue has been resolved through the support ticket with Microsoft?

    If the issue has been resolved, we kindly request you to share the resolution or key insights here to help others in the community.

     

     

    Thank you