Data Activator email values are not matching with the live feed line chart values at same timestamp

[ShravaniMuthe2]

The numbers i am receiving on my mail do not match with the line chart in live feed/ definition tab.

i have added a summarization of for time window of 1h and step 1h

Any help is appreciated

Thanks

[Anonymous]

Hi @ShravaniMuthe2 ,
We apologize for the long delay, but in our continued testing, we have now come to the conclusion that Reflex charts may show averages over a period of time (e.g., averages every 10 minutes), while email notifications may capture values at a single moment in time. For example, if the chart shows a 10-minute average and the email shows a single point in time, this will result in inconsistent values.
As an example, we can see that our average value is around 4.5, but when we recognize it in our message, it can only be the value of the moment, which leads to inconsistency in the output.

Unfortunately, in our continuous attempts, the message can only display the clockwise value of this column, and we can't use the function to output your average value.

Hope it helps!

Best regards,
Community Support Team_ Tom Shen

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