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ShravaniMuthe2
Regular Visitor

Data Activator email values are not matching with the live feed line chart values at same timestamp

Screenshot 2024-11-14 142705.pngScreenshot 2024-11-14 142738.png

The numbers i am receiving on my mail do not match with the line chart in live feed/ definition tab.

 

i have added a summarization of for time window of 1h and step 1h

 

Any help is appreciated

Thanks

1 REPLY 1
Anonymous
Not applicable

Hi @ShravaniMuthe2 ,
We apologize for the long delay, but in our continued testing, we have now come to the conclusion that Reflex charts may show averages over a period of time (e.g., averages every 10 minutes), while email notifications may capture values at a single moment in time. For example, if the chart shows a 10-minute average and the email shows a single point in time, this will result in inconsistent values.
As an example, we can see that our average value is around 4.5, but when we recognize it in our message, it can only be the value of the moment, which leads to inconsistency in the output.

vxingshenmsft_0-1731649348867.png

vxingshenmsft_2-1731649958818.png

 


vxingshenmsft_1-1731649578532.png

Unfortunately, in our continuous attempts, the message can only display the clockwise value of this column, and we can't use the function to output your average value.

Hope it helps!

Best regards,
Community Support Team_ Tom Shen

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

 

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