Forum Discussion

morteza's avatar
morteza
Helper I
2 years ago

Data Activator System Notification

Hi, I got a system notification email from [Reflex] few minutes after a notification sent for one of my triggers that met its conditions. It contained a message that "...Data Activator encountered a...
Need Help
Reflex
Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hi morteza ,

 

The "Actions.InvalidRecipientDomain" notification typically suggests that there is a problem with the email domain of one or more of the recipients to whom the alert was supposed to be sent. This could mean that the domain is not recognized or not allowed within the configuration of Data Activator or your organization's email policies.

 

Will you receive an e-mail when you click "send me a test alert"? Please check the recipient's e-mail addresses to make sure they are correct and belong to an allowed domain.

 

Best Regards,

Neeko Tang

If this post  helps, then please consider Accept it as the solution  to help the other members find it more quickly. 

  • morteza's avatar
    morteza
    Helper I
    2 years ago

    Hi Neeko Anonymous ,

    Thanks for looking into this and the details. The notification is being recieved in my inbox successfully plus one other recipient who is on the same domain as my email. However, our company has multiple domains and few other recipients' email addresses are on a certain domain and none of them recieved the trigger/Reflex notification. The email addresses are pulled automatically by microsoft when I type a name in the "Send To:" box, so there is no chance of invaild email addresses being entered. Your helps to resolve this issue is greatly appreciated.

    Thanks,

    Morteza