Forum Discussion
Creating ICMs via Activator
- 5 months ago
Hi v-sshirivolu I alrady tried that but there's no option for ICM in suggested solutions
And when I try to go to help desk, it sends me an internal unrelated tech support page. Is there a proper link for support?
HI iremugurlu ,
Fabric Activator usually calls downstream services using a Microsoft managed backend identity, so you normally do not need to create your own service principal. For the ICM connector type, you can try using Managed Certificate first since many Microsoft services use that model for service to service calls. If the test action fails, check the ICM connector logs or error message. Sometimes the failure response shows the caller application id that attempted the request. You can take that application id and add it to the allowed callers list in the ICM connector configuration and try again. For routing id and connector id, these are usually created and managed by your organization’s ICM admin or owning team, so you will need to use the values defined in your internal routing setup. This approach may help identify the correct caller identity and resolve the authorization issue.
Hi iremugurlu ,
I hope the above details help you fix the issue. If you still have any questions or need more help, feel free to reach out. We’re always here to support you
- v-sshirivolu5 months agoCommunity Support
Hi iremugurlu ,
I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions.