Scroll bars that are impossible to remove seem to be appearing on page navigators, slicers, cards, etc. on Power BI Service.
This happened sometime July 24-26th.
8 Comments
- Yes, I got the same problem today. I have revised and tried all format sets, but no solution yet.
- Hi AWE let's try to fix it . METHOD 1: Official Fix - Turn Off Responsive. 1. Open report in Power BI Desktop 2. Select the Slicer/Page Navigator/Card 3. Format pane > General > Properties > Set Responsive to OFF 4. Format > Slicer Settings > Options > Set Scroll bar to Off 5. For Page Navigator: Format > Page Navigator > Scroll bar > Off 6. File > Publish to Service 7. Browser Hard Refresh: Ctrl + Shift + R. METHOD 2: Make Visual Bigger. 1. Increase Height by 10-20px 2. For Slicers: Format > Slicer Settings > Options > Items per column = 10 3. For Cards: Format > Category Label > Off. FINAL CHECKLIST: 1. Responsive = OFF 2. Scroll bar = OFF 3. Publish and Hard Refresh. let me know if this is working .
- Hi Gautam_Kumar01, Thank you for your attention. Unfortunately, neither Method 1 nor Method 2 worked for me. The responsive feature is already set to OFF.
- Status changed:NewtoInvestigating
We need more info, we are trying like crazy to repro but cannot. Can you share more formatting specifics, for the visual container (padding and border), and the visual (border, glow/shadow, padding here also). Does the scrollbar stay if you use the format pane to adjust the width of the visual container by 1px at a time? (General-Properties-Width). If possible, open a ticket with support please, so we can share repro details and work with you on this. There are a few customers reporting, but we cannot repro yet.
If possible, could you share a minimal repro .PBIR or .PBIX file with us? Simple report, Enter Data to make fake data table, add page navigator, save and email to us. I can PM my email.
- Hi mattlee and Zoran_B, That’s correct; the problem only occurs in the Firefox browser. We ran some tests yesterday. First, we updated the Power BI Desktop version and republished the report, but that didn't help. Then, we tested it in different browsers. The issue exists only in Firefox. If you're interested, I can share a .pbix file containing the slicers and cards that are causing this issue in Firefox. Thank you for your attention.
- Status changed:InvestigatingtoAccepted
Yes, Mozilla Firefox specific, based on this update: Firefox 153.0, See All New Features, Updates and Fixes
Workaround: use Edge or Chrome
We are seeing if we can do something on our end, but it may take a few weeks to roll out a fix. Yeah it's a firefox update, Firefox 153.0, See All New Features, Updates and Fixes
Bug filed on them. But we are trying to handle it in our code gracefully also. No ETA unfortunately, may take a few weeks to get this out.2057397 - Regression: Firefox 153 changes scrollbar behavior for websites using webkit scrollbar CSS
