JJL1990's avatar
JJL1990
Frequent Visitor
7 years ago
Status:
New

Script error when trying to login into Quickbooks

Hi,

 

I am getting an error when I try to get data from quickbooks online. It throughs me a script error and when I try to continue, it takes me to a blank login screen. I can't seem to fix it and it has been going on for ages

 

Kind Regards

6 Comments

  • Anonymous's avatar
    Anonymous
    Not applicable

    I am getting the same error.  My machine is far beyond recommended specs and I have the latest version of PBI installed.


    JJL1990 wrote:

    Hi,

     

    I am getting an error when I try to get data from quickbooks online. It throughs me a script error and when I try to continue, it takes me to a blank login screen. I can't seem to fix it and it has been going on for ages

     

    Kind Regards


     

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Community Support

    Hi Anonymous, 

     

    I would suggest you create a support ticket to let engineers look into the issue on your side. 

     

     

    Best Regards,
    Qiuyun Yu 

  • Experiencing the same issue when trying to connect to my QuickBooks Online account. Would appreciate some knowledgable feedback here, if possible. I will attempt to make contact with MS through a support ticket as well.

  • JJL1990's avatar
    JJL1990
    Frequent Visitor

    Hi HMars3 ,

     

    Download power Bi desktop from the power bi service and it should fix it this is what the PBI help desk told me to do. There seems to be a bug in the microsoft store version. However I tried this at work and it worked on Admin account and not my own account. Seems like it could also be permissions as well. This one I can't help you cause I haven't been able to work this out either

     

     

  • Hi JJL1990 ,

     

    Thanks for the tip ... that worked! I uninstalled, then downloaded Power BI x64 from Power BI website. Connection to QBO was completed.

     

    Many thanks, again.