Dealing with a Matrix on the web service, if the user clicks on "Go to next level in the hierarchy" first, and then right clicks on a row and selects "Drill Down", the drill behaves as if the user on...
We are having the same issue, but with charts. The matrix appears to be working for us.
Drilling down appears to cross filter correctly, but the visualization appears as if it simply went to the next level of the hierarchy. This was working a few days ago and we did not make changes short of updating our Gateway to the Sept 2018 release. Not sure if that is related.
Republishing does not work. Reducing or changing the hierarchies also does not have any affect. We are connecting a live connection to SSAS, as well as to an Import model.
Hoping this will be corrected quickly. Our users are losing faith in the reliability of the service.