svenvu's avatar
svenvu
Advocate I
6 years ago
Status:
New

Report tooltips need double hover over

Hi

 

I have report for our managementteam. As it doesn't show a lot of details, more details can be shown when a member of the managementteam hovers over the charts so report tooltips appear. Unfortunately switching between different tooltips from different visuals doesn't work. You always need to hover over the visual twice to show a different report tooltip. The first time you hover over a visual, the report tooltip appears to be loading but immediatly flashes away. The second time you hover over the visual, the report tooltip is loaded correctly. This is not userfriendly, especially not for our target audience.


Is this a known issue?

 

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3 Comments

  • v-yuta-msft's avatar
    v-yuta-msft
    Community Support

    svenvu ,

     

    I have made a test but I'm afraid I could not reproduce your issue. When I switch between different visuals, the tooltip will appear automatically without delay or crash. If this issue happens in power bi desktop, please make sure power bi desktop has been updated to the latest version. If this issue happens in power bi service, please clear the browser cache and try again.

     

    Regards,

    Jimmy Tao        

  • telduzdar's avatar
    telduzdar
    Regular Visitor

    Hello,

     

    I have downloaded the latest desktop version (2.76.5678.782 64-bit) and i am still facing the same issue svenvu  have reported.

    To recap whats happening :

    I have a Tooltip report having 4 different type of visuals

    When you hover over only 2 or 3 out of 4 visuals appear, however when you hover somewhere else and hover again it works.

    Appreciate your advice on this issue.

     

    Many thanks,

    Tarek

  • Pawel_J's avatar
    Pawel_J
    Frequent Visitor

    I have the same problem. Default tooltips work fine, the problem occurs when I am using Report Page tooltips.