mmanwaring's avatar
mmanwaring
Icon for Resolver I rankResolver I
8 years ago
Status:
New

Power bi server unable to load reports

Hi

Since January update all reports are not loading in service.

Each report is updated and published back to onedrive where the service auto refreshed file.

 

the problem is that when a report is clicked it says "loading data" then "almost done" then "something went wrong".

 

 

if i delete the dataset and report and reconnect to the data on onedrive it will work until the next refresh.

 

any ideas

thanks

Mike

 

Reports

5 Comments

  • hugodevos's avatar
    hugodevos
    Regular Visitor
    8 years ago

    Hi,

     

    Same problem here...  Different Cluster though.

     

    See below.

     

     

    As mmanwaring has said, everytime the .pbix is updated in OneDrive the link needs to be re-established.

     

    Any resolution on this?

     

    Thank you and regards,

  • v-jiascu-msft's avatar
    v-jiascu-msft
    Icon for Microsoft Employee rankMicrosoft Employee
    8 years ago

    Hi All,

     

    It could be a temporary issue. At least I can't reproduce it now. I will try it again tomorrow.

     

    Best Regards,

    Dale

  • mmanwaring's avatar
    mmanwaring
    Icon for Resolver I rankResolver I
    8 years ago

     Just an update on this, if i go to my dataset and right click and hit refresh now (although it has already refreshed automatically) and then go to the report and keep clicking it, it does eventually load again.

     

    however, there is definately an issue with onedrive published datasets auto refreshing then trying to load the report from that dataset. This is a recent issue.

     

    thanks

    Mike

  • hugodevos's avatar
    hugodevos
    Regular Visitor
    8 years ago

    Thanks Mike,

     

    Will try the "refresh now".

     

    We sometime do multiple updates a day on these OneDrive published models, quite a bit more work to relink them to the dashboards everytime.

     

    Yes can also confirm that this seems to be a recent issue.

     

    Dale, also thanks for replicating.  Issue still however persisting.

     

    Regards,

    Hugo

     

     

Completed Ideas