Status:
Done
Personalize This Visual blank
Hi everyone !🖐 Some users in my conpany have an issue with the Personalize This Visual pane. They can't make any personalisation because the pane display just the header (see below) ...
We are facing the same issue and I found out that it only occours when users are accessing personal bookmarks and try to personalize those as step 1.
If a user access a "normal" report and try to personalize visuals it is working - and afterwards they can also access a bookmark and personalize it. But if the personalize feature is not "activated" through a non-bookmark report as step 1, they can't personalize their bookmarks.
As a temporary fix users can also refresh their browser and then they are able to personalize their bookmarks.
I have tested the case accross different tenant and user roles and the issue is consistant between those.